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MISSION |
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We will respond to each call with courage,
conviction and compassion |
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VISION |
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We recognize the first impression may be our customer's lasting impression;
compassion and professionalism are essential elements in every customer contact |
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CORE VALUES |
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People are our most valued asset |
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Patient care comes first |
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Life takes precedence over property |
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Give the patient/citizen the benefit of the doubt |
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Err on the side of caution |
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Send too much not too little |
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Practice safety all the time |
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Customer service is paramount |