The Finance staff in charge of Utility Billing are responsible for the preparation, processing, and collection of the monthly billing cycle for water, sewer, sanitation and drainage system utility (stormwater) accounts.
Monthly bills should be received on or before the 1st of the month and are due by the 15th of each month. Late fees are assessed on the 21st of the month or the next business day. Shut-off and suspension of service information may be found on the back of past due Utility Statements. Email statement customers may find shut-off and suspension of service information below under Utility Billing Information, Utility Statement Backers (Past Due).